Do you have questions? We have answers. Here are the most frequent things our brides ask us.
Q: Are you open during the coronavirus pandemic?
A: 7/25/20: We have in-store appointments available. We also follow CDC and L.A. County guidelines. Learn more on the blog. We also offer virtual appointments. If you are in the Los Angeles area. we offer free delivery and curbside pickup to try on dresses at your home. We can also ship to anywhere in the United States.
Q: How does a wedding gown size compare to my normal size?
A: Everyone’s body is unique and so are the dresses, but generally you add two sizes for a bridal gown. If you are a size 12, then a size 14 gown will probably fit you. Our stylists will help you find the perfect dress regardless of size.
Q: Where do you get your dresses?
A: We carry customizable and off-the-rack gowns. Our dresses come from designers in Los Angeles, New York and Chicago.
Q: What designers to you carry?
A: Allure, Mori Lee, Bonny Bridal and Mary’s Bridal are some of the lines we carry.
Q: What is the price range of the dresses?
A: Our prices range from $800 to $3,000.
Q: What sizes do you carry?
A: We carry sizes from 2-24.
Q: Are the dresses new or used?
A: All of our dresses are new.
Q: What does off-the-rack mean?
A: You can select a dress and take it with you.
Q: Do I need to make an appointment?
A: It’s best to make an appointment so your stylist can assist you in selecting dresses.
Q: Do you accept walk ins?
A: We accept walk ins, but those with appointments have priority.
Q: Can I make an appointment on the days you are closed or outside your posted hours?
A: Yes, we’re happy to work around your schedule. Please email or call us for an appointment.
Q: How many people can I bring to my appointment?
A: Due to COVID, we request the bride bring no more than two people. We can Zoom or Facetime others who would like to attend.
Q: How can I make an appointment?
A: We accept appointments in person and via phone, email and our online appointment form via our website or Facebook.
Q: I don’t like the dress I bought. Can I return it?
A: All sales are final.
Q: Can you offer me a discount?
A: We offer at 10% discount for cash. We also offer veterans, first responders and essential workers a 10% discount.
Q: Do you do layaway?
A: We have a 30-day lawaway. One half is due on purchase and the second half in 30 days.
Q: Do you do alterations?
A: We do not do alternations, but we can recommend several places for alterations.